Terms and Conditions 123mbi –
Complete Guide for All Users

1 Acceptance of Terms and Conditions

Welcome to 123mbi. These Terms and Conditions ("Agreement") constitute a binding contract between you ("User" or "Player") and 123mbi ("Platform", "We"). By accessing, registering, or using any part of the 123mbi platform – whether through the official website or mobile app – you automatically acknowledge that you have read, understood, and agreed to be bound by all terms stated in this document.

If you disagree with any part of these terms, please stop using the platform immediately. Continued use of the 123mbi platform following any amendment to the terms constitutes acceptance of the amended terms.

2 Eligibility & Account Registration

To register and use the 123mbi platform, you must meet the following requirements:

• Aged 18 years and above on the date of registration.
• Not residing in a region or country where online gambling is fully prohibited by local law.
• Never having been banned or suspended from any online gambling platform previously due to fraud or terms violations.
• Register using accurate, complete, and valid personal information. Any false information may result in immediate account closure.
• Each individual is only permitted to hold one account only. Creating multiple accounts to obtain additional bonuses is strictly prohibited.

123mbi reserves the right to request identity verification documents (KYC) at any time, including copies of a national ID, passport, or proof of current address. Players who fail to complete the KYC process within the specified period may be unable to make withdrawals until verification is complete.

3 User Account Management

Your 123mbi account is exclusively for your own use. You are fully responsible for all activities that occur within your account, including those carried out by third parties who gain access due to your own negligence.

• Use a strong and unique password for your 123mbi account. Do not reuse passwords from other platforms.
• Do not share your login credentials with anyone, including family members or friends.
• Contact 123mbi customer support immediately if you suspect your account has been accessed without authorization.
• 123mbi will not be held liable for any losses arising from unauthorised access resulting from the user's own negligence.

Your account's personal details can be updated via profile settings. However, changes to your full name, phone number, or banking information require KYC re-verification for account security.

4 Deposit & Withdrawal of Funds

123mbi supports a range of secure and trusted payment methods for the convenience of Malaysian players, including DuitNow, FPX, and local bank transfers.

Deposit:

• The minimum deposit is as specified in the platform's payment section. There is no maximum daily deposit limit unless set by your own bank.
• All deposits must be made using a payment method registered under your own name. Deposits from third-party accounts are not accepted.
• Deposited funds are typically credited to your 123mbi account within minutes of a successful transaction.

Withdrawal:

• Withdrawals are processed within 5 to 30 minutes after the request is approved, subject to completed KYC verification.
• Withdrawals can only be made to a bank account registered under the same name as the 123mbi account holder.
• Minimum and maximum withdrawal limits are as stated in the platform's payment section.
• 123mbi reserves the right to suspend withdrawals for security review purposes if suspicious activity is detected on the account in question.
• 123mbi does not charge any hidden fees for processing withdrawals. However, the receiving bank may impose certain charges depending on your bank's policy.

5 Bonuses, Promotions & Rewards

123mbi offers a variety of bonuses and promotions from time to time to reward loyal players and welcome new members. All bonuses are subject to the following conditions:

• Each bonus has a wagering requirement that must be met before bonus funds or winnings derived from them can be withdrawn.
• The welcome bonus is only available to new members making their first deposit. Each player is eligible for the welcome bonus once only.
• Bonuses may not be combined with other promotional offers unless explicitly stated in the relevant promotion's terms.
• 123mbi reserves the right to void any bonus if there is evidence that a player has registered multiple accounts or used unauthorised methods to meet wagering requirements.
• Bonus expiry dates are as stated in each promotional offer. Unused bonuses within the specified period will be automatically forfeited.
• Weekly cashback programs and loyalty rewards are calculated based on total net wagering within the specified period.

Full details of each promotion, including specific wagering requirements, are available in the Promotions section of the 123mbi platform. Please review each promotion's terms carefully before accepting an offer.

6 Rules & Game Fairness

123mbi is committed to ensuring all games offered are fair and transparent. The following general rules apply to all games on this platform:

• All games use a Random Number Generator (RNG) that have been independently audited by an accredited third-party body, ensuring every game outcome is random and cannot be manipulated.
• Game results are final once recorded by the platform's system. Any dispute regarding a game outcome must be submitted to the support team within 24 hours of the game ending.
• In the event of a technical disruption or server failure during a game, 123mbi reserves the right to void the affected round and refund the wagered amount to the player.
• Specific rules for each game – including live casino, fish shooting, bingo, and sports betting – are available in the respective game help section.

123mbi is not responsible for any losses arising from a player's misunderstanding of game rules. You are encouraged to fully understand how each game works before placing real-money bets.

7 Prohibited Conduct & Activities

To protect the integrity of the platform and ensure fairness for all players, the following activities are strictly prohibited at 123mbi:

• Use of automated software, bots, scripts, or any technological tools to automate gameplay or activities on the platform.
• Collusion between two or more accounts to manipulate game outcomes or transfer funds unlawfully.
• Attempting to exploit any technical bugs or system vulnerabilities on the platform for personal gain.
• Spreading false information, harassing other players, or behaving in an inappropriate manner on the platform.
• Using another person's identity or financial information without authorization.
• Any activity associated with money laundering or financing of illegal activities.

Violation of any of the above rules will result in immediate account closure, forfeiture of all remaining funds (including winnings) and, where necessary, legal action will be taken against the responsible party.

8 Privacy & Data Protection

123mbi takes your personal data protection seriously. All information collected during registration and platform use is handled in accordance with our detailed Privacy Policy.

• Your personal data is stored on servers protected by 256-bit SSL encryption and is not shared with third parties without your consent, except where required by law.
• 123mbi uses your data for identity verification, payment processing, service communications, and improving the user experience.
• You have the right to request access to your personal data, request correction of inaccurate information, or request deletion of your account, subject to legal compliance requirements.

For more information on how we handle your personal data, please refer to Privacy Policy our full.

9 Liability Cap & Disclaimer

The 123mbi platform is provided "as is" and "as available". While we strive to ensure uninterrupted operation, we cannot guarantee that the platform will always be free from technical errors or unforeseen disruptions.

• 123mbi is not liable for any direct or indirect financial losses arising from technical disruptions, internet connection failures, or issues beyond our control.
• 123mbi's maximum liability to any player is limited to the total amount deposited by that player within the 30 days preceding the claim.
• 123mbi is not responsible for any financial decisions made by players based on information available on the platform.

10 Responsible Gaming

123mbi believes gaming should be purely a source of entertainment. We provide a variety of tools to help players maintain control over their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits via your account settings.
• Session Time Limit: Enable session time reminders and limits to avoid extended play sessions.
• Temporary Account Suspension: Suspend your account for a period of 24 hours to 6 months if you need a break.
• Self-Exclusion: A permanent account closure option is available for players who wish to stop playing entirely.

If you or someone you know shows signs of problem gambling, please seek professional help. 123mbi works with addiction support organisations that can provide impartial assistance. Read more on the Responsible Gaming ours.

11 Account Suspension & Closure

123mbi reserves the right to suspend or close a user account at any time for the following reasons:

• Violation of any terms and conditions stated in this document.
• Confirmation that the user is under 18 years of age.
• False or misleading registration information.
• Fraudulent activity, money laundering, or any other illegal activities.
• Instructions from competent authorities.

If your account is closed for reasons other than a terms violation, any valid remaining balance will be returned to you within a reasonable timeframe after the review is completed. If closure is due to a terms violation, 123mbi reserves the right to retain or forfeit any remaining balance in the account.

Users may also request to close their own account at any time by contacting the 123mbi customer support team via live chat.

12 Applicable Laws & Dispute Resolution

These Terms and Conditions are governed by and interpreted in accordance with applicable laws. Any dispute arising from or relating to the use of the 123mbi platform shall first be resolved through good-faith negotiation between both parties.

• If negotiations fail to reach a resolution within 30 days, the dispute may be referred to arbitration or a mutually agreed alternative dispute resolution body.
• For disputes related to game outcomes, the decision of the 123mbi technical team after reviewing the system logs is final, unless there is strong evidence to the contrary.
• 123mbi reserves the right to amend these terms at any time. Notification of significant changes will be sent to the player's registered email at least 7 days before the changes take effect.